| View previous topic :: View next topic |
| Author |
Message |
lp13
Basic Member
Joined: 12 Jul 2006
|
0.  Posted: Wed Jul 12, 2006 11:01 am Post subject: Nexen pad.. NO customer service?? |
 |
|
| Has anyone received the new Nexen pad from mymybox yet?? I ordered mine a week ago, and still have not received a tracking number or anything, even though it says its supposed to ship the same business day. No response to e-mails, phone calls, or posts on their forums! Anyone have any experiences like this or anything from mymybox?? |
|
| Back to top |
|
 |
orb
Trick Member
Joined: 20 Nov 2002
|
|
| Back to top |
|
|
Agent J
Trick Member
Joined: 29 Feb 2004
Location: Dimension X |
| 2. Posted: Wed Jul 12, 2006 4:54 pm Post subject: Re: Nexen pad.. NO customer service?? |
|
|
| lp13 wrote: | | Has anyone received the new Nexen pad from mymybox yet?? I ordered mine a week ago, and still have not received a tracking number or anything, even though it says its supposed to ship the same business day. No response to e-mails, phone calls, or posts on their forums! Anyone have any experiences like this or anything from mymybox?? |
I was wondering about the Nexen myself... it kind of seemed to drop off the radar. I was looking at Mymybox's product page for the Nexen, and I noticed this:
| Mymybox's Site wrote: | Pre-Order Only
Coming on July 15th, 2006 |
So I think that explains why you haven't gotten your pad yet. It's another 3 days until it actually comes out. However, the fact that they apparently can't respond to an e-mail to give you that information is rather disconcerting. |
|
| Back to top |
|
|
lp13
Basic Member
Joined: 12 Jul 2006
|
| 3. Posted: Wed Jul 12, 2006 7:50 pm Post subject: |
|
|
| Well that gives me a little hope with them changing the release date. I DID talk to someone there a few days ago, FINALLY. And after calling 100 times. He was VERY hard to understand though, but I think he said something about them having to order some controller boxes from China. He still promised me an e-mail from the shipping department, that I have not received. |
|
| Back to top |
|
|
lp13
Basic Member
Joined: 12 Jul 2006
|
| 4. Posted: Wed Jul 12, 2006 8:43 pm Post subject: |
|
|
after posting all this, I FINALLY got an e-mail response when I got home from work tonight. Here is their e-mail:
| Quote: | We apologize for late reponse.
We recentlyl received new shipment from china for this new nexen pads and piu metal pads. we were testing the nexen pads before we ship out to our customers. We notice that there is a problem on the ps2 control box. So we request manufacturer in China to make it new one and send it by air. According to manufacture, it will take about 1 week to make it and 7-10 days for air shipping.
We will be sending out emails to our customer like you regarding this matter. We thought that we would rather be sorry now then later on -after sending faulty control box.
If you want to cancel the order, we will cancel the order of nexen pad.
Once again, we apologize for inconvenient service. |
So is that one week and 7-10 days from NOW, or from when I talked to them on the phone last week? *sigh* I guess I'll just try to sit back and wait. They haven't charged my credit card, so I do trust that I will receive it, it's just a matter of WHEN.. and if I can be patient or not |
|
| Back to top |
|
|
Icarus_
Basic Member
Joined: 12 Jul 2006
|
| 5. Posted: Thu Jul 13, 2006 6:51 am Post subject: |
|
|
| Quote: | We apologize for late reponse.
We recentlyl received new shipment from china for this new nexen pads and piu metal pads. we were testing the nexen pads before we ship out to our customers. We notice that there is a problem on the ps2 control box. So we request manufacturer in China to make it new one and send it by air. According to manufacture, it will take about 1 week to make it and 7-10 days for air shipping.
We will be sending out emails to our customer like you regarding this matter. We thought that we would rather be sorry now then later on -after sending faulty control box.
If you want to cancel the order, we will cancel the order of nexen pad.
Once again, we apologize for inconvenient service. |
Haha- is this place stationed out of Thaiwan or something? Very bad Engrish  .
And about you're question, yes, I'm assuming that means 2+ weeks of waiting  . |
|
| Back to top |
|
|
ceraf
Trick Member
Joined: 10 May 2006
Location: Toronto, Ontario |
| 6. Posted: Thu Jul 13, 2006 8:51 pm Post subject: |
|
|
| well...at least they replied. could have been worse. |
|
| Back to top |
|
|
lp13
Basic Member
Joined: 12 Jul 2006
|
| 7. Posted: Tue Jul 18, 2006 2:43 pm Post subject: |
|
|
Just wondering if I'm the only one here that is waiting for one of these?? I haven't seen many posts about this pad.
Should I say forget it and cancel the order, and go with the TX4000 maybe?
They are communicating better, but they are still waiting for a control box from China, and I'm getting very impatient. |
|
| Back to top |
|
|
Agent J
Trick Member
Joined: 29 Feb 2004
Location: Dimension X |
| 8. Posted: Wed Jul 19, 2006 6:12 pm Post subject: |
|
|
| It's up to you to decide, but I'm very curious to see what the Nexen pads are like. Unfortunately, I don't have $235 to spend on a pad and shipping at the moment. I personally would like it if you waited and got the pad so you could post your impressions, but I'm just some guy you've never met on the internet. =P If you'd rather cancel and order a TX4000, go for it. Once I get a real job, I can try for it myself if I really want to. |
|
| Back to top |
|
|
|
Forums FAQ
Search
Memberlist
Usergroups
Register
Profile
Login to check your private messages
Login
