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RedOctane Ignition v3.0 (PS/Xbox/PC)
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lolinternet
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Joined: 11 Jul 2005
Location: Woodhaven, MI
140. PostPosted: Wed Jul 13, 2005 7:19 pm    Post subject: Reply with quote

This is my first post here, so I hope you guys take me seriously. Anyway, I started playing DDR about two months ago. I picked up umix2 and an ignition 3.0, and started playing.

As soon as I got my pad, it was great. Extremely responsive - I barely had to tap the pad to get it to register. My girlfriend even commented on how sensitive it was (she's a ddr vet of about 3 or 4 years). As time went on, I started to move onto standard, and some heavy songs. This is when the problems started. Every once in awhile, the right arrow wouldn't register. This was starting to tick me off since now that I was a whole hell of a lot better than I was when I bought the pad, I actually started caring about AAing a song. I learned to live with it, I guess, and just focused on playing good at the arcade instead. Unfortunately that wasn't the end of my problems with this pad.

After awhile, the left arrow started to become very desensitized. It would only register if I hit it very very hard. A few days after that, the right and left arrows started to stick, rendering the two arrows useless for 3 or 4 seconds until they came unstuck. A day later, I couldn't even pick songs because of how bad they stuck after a song - the song selection would just scroll and scroll and scroll until I shook the pad enough to get the left or right arrow unstuck.

In short, my warranty is gone, and I'm stuck with a $100 piece of foam. I can't reccomend this pad to anybody who is a standard-heavy player. Chances are it simply will not stand up to anything other than casual or semi casual use. Get a metal pad instead. I wish I would have.
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Thomas Hobbes
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Joined: 20 Aug 2002
Location: San Francisco // NorCal
141. PostPosted: Wed Jul 13, 2005 7:24 pm    Post subject: Reply with quote

Yeah, same thing happened with me. I just returned it though. I play a lot of hard and expert songs on it (11s, 12s especially) on it. I also play easy and medium to rest too.
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CoasterKrazy
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Joined: 27 Dec 2004
Location: Northeast Ohio
142. PostPosted: Thu Jul 14, 2005 2:56 pm    Post subject: Reply with quote

Bahh, not even 2 weeks and the pad is starting to crap out. The down arrow is not responding, and all arrow are starting to misfire badly during play, setting off mines when im not touching the pad. Also resorts to getting way off's and goods when I haven't even touched the arrow yet.

I sent an angry (kinda) letter to RO, heres what it said:

Quote:
I have recently purchased a Ignition 3.0 soft pad from a local Best
Buy, because my Ignition 2.0 died after 5 months of play. I have not
had my new 3.0 for more than 2 weeks and I am starting to get poor
results when it comes to DDR and ITG.

When standing in the center of the pad, the arrows will miss fire,
sometimes miss selecting songs, and setting off mines during play.
This is extremely frustrating, because it makes it harder to pass the
harder songs with mines. It will also make other arrows go off during
play, which makes them a "good" when I never touched that arrow.

I am also having problems with the down arrow. It will stick
sometimes, and not register hits for a few beats. With my last pad,
the up arrow started to die, and in this pad the down arrow is doing
the same.

What's the deal? On your box it says "You won't find a better dance
pad for the money." I am starting to see this is not the case. It also
says "The RedOctane Ignition Pad is the MOST DURABLE and LONGEST
LASTING PAD that we have found." Again, I'm starting to question that
statement.

I am going to return the pad on the weekend to my local Best Buy, and
possibly get a refund of my money. I was even planning on purchasing a
Metal Afterburner from you guys as well, when I had enough funds.
Seeing the quality from these pads turns me away from all your pads in
general.

I would hate to take my business somewhere else, but if I have more
problems with this mat, I may take my business to somewhere else, such
as investing in a Cobalt Flux, or a TX Series metal pad.

Do you have any advice on maybe what I can do? I know a metal pad is
more durable and sensitive, but I am not sure if I am ready to
purchase one. Any advice would be greatly appreciated.

Thank you,
Matt S****


I doubt its gonna do anything, but hey you could always wish for a *cough*freeupgradetoaafterburner*cough* riiight.gif
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Thomas Hobbes
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Joined: 20 Aug 2002
Location: San Francisco // NorCal
143. PostPosted: Thu Jul 14, 2005 2:58 pm    Post subject: Reply with quote

Lol, they sort of have poor customer service. I doubt they'll get back to you in a LONG while.
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CoasterKrazy
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Joined: 27 Dec 2004
Location: Northeast Ohio
144. PostPosted: Thu Jul 14, 2005 3:01 pm    Post subject: Reply with quote

Well that sucks. I was planning on getting a response before the weekend, but I guess not.

Man this makes me want to get a metal pad now.
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CoasterKrazy
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Joined: 27 Dec 2004
Location: Northeast Ohio
145. PostPosted: Thu Jul 14, 2005 3:38 pm    Post subject: Reply with quote

Holy Crap, they got back to me really quickly, here's their responce:

Quote:
Hello,

Thank you for the email. Generally the 3.0 model is really rock solid. It is odd that you are having issues. The 3.0 is made with thicker materials and designed to be even more durable than the 2.0. The Metal pad we sell now is the indutry's best. We are getting rave reviews. Also the Afterburner pad has a 90 warranty, and we stand behind our products. Please feel confident in our products.

Thank you,
Service RedOctane


-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Please make sure that your email client is set to leave all previous messages in your reply! This will help us to help you better.

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Its funny, I feel as the new 3.0's foam is more flimsy than my old 2.0's foam. Who knows... maybe its just me..


Edit: Oops, sorry about the double post!
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Last edited by CoasterKrazy on Thu Jul 14, 2005 3:41 pm, edited 1 time in total
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Thomas Hobbes
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146. PostPosted: Thu Jul 14, 2005 3:40 pm    Post subject: Reply with quote

Haha, I love how they advertise their own products, but don't give you any sort of help or offer for any aide.

E10.gif
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danburi
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Joined: 26 Dec 2004
Location: Manchester, NJ
147. PostPosted: Thu Jul 14, 2005 4:35 pm    Post subject: Reply with quote

CoasterKrazy wrote:
Its funny, I feel as the new 3.0's foam is more flimsy than my old 2.0's foam. Who knows... maybe its just me..
I though the same thing disturb.gif My 3rd pad within last 2 months is already giving me a problem (down arrow again). Have you checked with Best buy? They may exchange it for you if less then 2 weeks. I know EB Games does.
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AceJay
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Joined: 15 Oct 2004
Location: Princeton, NJ
148. PostPosted: Thu Jul 14, 2005 7:13 pm    Post subject: Reply with quote

Haha, I dont get it.

I swear, something's wrong with everyone's pads. Mine are perfect, and NEVER MISS. EVER.
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Wolfman Jake
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Joined: 13 Sep 2002
149. PostPosted: Fri Jul 15, 2005 5:50 am    Post subject: Reply with quote

What is it with the down arrow on the Ignition 3.0? That seems to be the one that fails first for a majority of people, and it's happening to mine too now as well frown.gif I've only had it for two months too, and half the time I haven't even been able to use it because I've been so busy. What gives? My Ignition 2.0 lasted for nine whole months, and worked nearly flawlessly until one fateful night when a round of PARANOiA ~Respect~ on Heavy literally killed the right arrow. I think once I finally get that nice property tax refund I'm due, I'm going to try and hunt down an old Iginition 2.0. They still have them stocked in a few stores around here. USB compatability be damned E10.gif
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Thomas Hobbes
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150. PostPosted: Fri Jul 15, 2005 6:35 am    Post subject: Reply with quote

For me it was the left and right arrows giving me like pad way offs on ITG. >:[
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Wolfman Jake
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151. PostPosted: Fri Jul 15, 2005 8:02 am    Post subject: Reply with quote

I was getting absolutely frustrated trying to play ITG this morning with thank finky down arrow. I'd have nice long combos going and then "SURPRISE!" a down arrow would suddenly go Way Off or worse, MISS on me in the middle of Fantastic or Excellent combo. I also checked to see if it's been autofiring on mines, and sure enough, it is frown.gif Maybe I'll plunk down the money for a Cobalt Flux and just put an end to this soft pad BS. Are metal pads easy enough to maintain and repair?
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CoasterKrazy
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Joined: 27 Dec 2004
Location: Northeast Ohio
152. PostPosted: Fri Jul 15, 2005 8:57 am    Post subject: Reply with quote

I would think they would be easier to maintain, just wipe it down with windex every once in a while so it doesn't get too dirty.

I would get a metal dance pad myself, but right now I just cant afford to spend my money on something like that. Got a car I need to save up for, a trip to Disney (around $500, haha) and car insurance.

I'm taking this back tomorrow, and if this next one craps out on me, I am going to try and convince my mom to get me an "early Christmas present that begins with a 'metal dance pa' and ends with a 'd'." laugh.gif


Edit: ZOMG, IM A TRICK MEMBER E4.gif E4.gif E4.gif
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Daabomb101
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Joined: 09 Jul 2005
153. PostPosted: Fri Jul 15, 2005 8:47 pm    Post subject: Reply with quote

heh, my 2.0 crapped out after like a couple months so we got it replaced at EB games...but then it crapped out again after another month or so...i think it's cuz my brother weighs over like 180 pounds and stomps really hard...but whatever...it still pisses me off...it's the down arrow...and now it's out of warranty so there's really nothing we can do...as that other guy said "it's a 100 dollar piece of foam." so anyway we're getting an afterburner now w00t...but ummm...if he kills that thing...;alskdjfalksdfasdf....anyway um getting to the point...anyone know if there's a way to eventually extend the warranty before it runs out? i'd pay to extend warranties considering how easily these redoctane products seem to die...especially the ignition pads methinks.
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AceJay
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154. PostPosted: Sat Jul 16, 2005 1:22 pm    Post subject: Reply with quote

GOD DAMN GUYS, I'm 280 pounds, doing LoM, and having no problems AT ALL with my 2 wonderful 3.0s.
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Paramount X
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155. PostPosted: Sun Jul 17, 2005 11:31 am    Post subject: Reply with quote

I have a carpet, is V3 built for that. Not the fluffy one. Mines is basically hard.
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Thomas Hobbes
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156. PostPosted: Sun Jul 17, 2005 12:07 pm    Post subject: Reply with quote

I have a hard wood floor and it barely moves around. :] It only moves around when I play 11s on ITG.

Gah, today it pissed me off so much. I'd be in the center using one foot to hit X to go to Dance Mode and it'd trigger as me going to options mode. Then I'd get off the pad and the game would keep cycling through everything on the main menu. >:[ I had to unplug the pad open it up and close the zipper back again to get it to work.

Gah, what the hell is up with these pads? I thought they were GOOD. -_-
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TheCosmicPope
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157. PostPosted: Sun Jul 17, 2005 1:58 pm    Post subject: Reply with quote

Wow, just got my second 3.0 four days ago, and it's already dying. The down arrow sticks for about 5 steps, then pops back up. I'm only 5'8" 120 pounds! For God's sake, work! I'm moving onto a metal pad. These foam ones are junk.
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Paramount X
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158. PostPosted: Sun Jul 17, 2005 2:17 pm    Post subject: Reply with quote

Man.. I am so scared to get any pads, there is something alwayys bad.. I cant even get a metal one
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Thomas Hobbes
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159. PostPosted: Sun Jul 17, 2005 2:21 pm    Post subject: Reply with quote

Yeah, I couldn't get a metal pad for home play, so I went with the highest quality pad there was and got this. However, right now I'm rethinking the quality part. -_-;;

I've spent around $130 over four pads both version two and version three all together. So basically, I bought each pad for around $34. =/

It's alright seeing how quickly they sort of died for me.
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